Privacy Policy

last updated: January 2026QuizRank (“we”, “our”, or “the app”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it.📱 Information We CollectQuizRank collects only the data required to operate the game and improve your experience. This may include:A display name or usernameGameplay data such as scores, points, rankings, achievements, and quiz resultsApp usage information (for performance, stability, and troubleshooting)Device information such as operating system version and app version (where available)We do not collect sensitive personal information such as real names, home addresses, or phone numbers.🚫 Information We Do NOT CollectWe do not collect:Your passwords (authentication is handled securely by the login provider)Payment card detailsPrecise location dataContacts, photos, or media from your device💳 Payments & PurchasesAll payments and purchases are processed securely by Apple or Google through the app store or Play Store.QuizRank does not store or process your payment card details. Payment providers handle payment information in accordance with their own privacy and security policies.🧠 How We Use InformationWe use collected data to:Operate and improve the QuizRank gameDisplay leaderboards, rankings, and player progressProvide rewards, Power Plays, and competition resultsMaintain fair play and prevent cheating or misuseCommunicate important changes or updates if requiredWe do not sell or rent user data to third parties.🗂️ Data Storage & RetentionWe store data only as long as needed to operate the app and provide features.Some gameplay data (including quiz answer history) may be stored for a limited period (for example up to 30 days) to support review features, then deleted or anonymised. Retention periods may vary depending on features and legal requirements.🔐 Data SecurityWe take reasonable steps to protect your information using secure storage and industry-standard practices. However, no system is 100% secure and we cannot guarantee absolute security.🌍 Third-Party ServicesQuizRank may use trusted third-party services to operate the app, such as:Apple and Google PaymentsCloud hosting and database services (for example Firebase/Google services)App analytics and performance monitoringThese providers only receive the information necessary to perform their functions and are required to protect your data.Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure data is handled securely.👶 Children’s PrivacyQuizRank is not intended for children under the age of 13.We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us so we can remove it.✅ Your RightsDepending on your location, you may have the right to:Request access to the personal information we hold about youRequest correction of inaccurate informationRequest deletion of your account and associated data (subject to legal requirements)To make a request, contact us using the email below.🔄 Changes to This PolicyWe may update this Privacy Policy from time to time.When changes are made:The updated policy will be available in the app and/or on our websiteThe “Last updated” date will be revisedContinued use of the app means you accept the updated policy.Delete Your QuizRank AccountUsers can request permanent deletion of their QuizRank account at any time.How to request account deletionTo delete your account, please email us at:[email protected]From the email address associated with your QuizRank account.Please include:Your registered email addressA short request stating you want your account deletedWhat happens when you delete your accountWhen your account deletion request is processed:Your QuizRank account will be permanently deletedAll associated personal data will be removed from our systemsActive subscriptions must be cancelled separately via Google PlayProcessing timeAccount deletion requests are typically completed within 7 days.If you have any questions, contact us at [email protected]📧 Contact UsIf you have any questions about this Privacy Policy or your data, contact us at:Email: [email protected]✅ Summary (plain English)We collect minimal data needed to run the gameWe don’t sell your informationPayments are handled securely by Stripe or the app store providerYour data is used only to operate and improve QuizRank